When you rent a book on BookApp, logistics are handled through the platform so both renters and owners know what happens at each step.
After payment
The owner receives instructions on how to ship the book. As a renter you get tracking so you can follow the parcel to a service point or home delivery depending on the option chosen.
During the rental
Treat the book with care. Use it for your studies but avoid unnecessary damage beyond normal use.
Return on time
As the rental period ends you receive reminders to send the book back. Use the in-app return flow so the correct label and recipient are used.
If something goes wrong
If the book is damaged or does not arrive, contact BookApp support as soon as possible. Document the condition with photos if needed.
